Your Event Guide from Singapore Sports Hub.
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Event Guide for General Ticket Holders

Hi there,

The world’s biggest and most popular boy band will be taking Singapore by storm for their world tour LOVE YOURSELF on 19 January! Check out the event guide below for a smooth experience at BTS WORLD TOUR “LOVE YOURSELF” SINGAPORE!

19 JANUARY 2019
NATIONAL STADIUM

Doors Open Time: 5:30PM
Event Start Time: 7:00PM
Event Duration: Approx. 2.5 hours

We are expecting large crowds and have implemented enhanced entry screening measures around the National Stadium for the event. To facilitate entry into the venue, please CHECK THE GATE NUMBER on your tickets before coming to the Singapore Sports Hub and PROCEED TO THE CORRECT SECURITY CHECK POINT (see table below).


To facilitate smooth entry into the venue, please take note of the following:
  • Arrive at the National Stadium at least ONE HOUR before event start time
    How to Get to the Gates:
  • For seated ticket holders, security check points and gates will open at 5:30PM
  • Bring only what is needed and avoid bringing bags for quicker clearance
  • Luggage bags and bags exceeding 35cm x 20cm x 30cm are not allowed into the National Stadium
  • Limited storage facilities are available at Singapore Indoor Stadium and Visitors Centre
    • Operating Hours: 11:30AM - 11:00PM
    • Fee: S$10 per item (CASH only)
  • The 100PLUS Promenade encircling the National Stadium will be inaccessible to public from 6:00PM on 18 January 2019 onwards
  • We reserve the right to refuse entry to any person who does not comply with security check requests
Important Things to Note

Official Merchandise Sales Booth, Express Sales & Pairing Booth
Official merchandise booths will be operated as both General sales booth (all official merchandise) and Express sales booth (OFFICIAL LIGHT STICK VER.3 and AAA BATTERIES).
    Location: OCBC Arena
  • Click here for the merchandise list
  • Operating Hours: 9AM to 6PM (While Stocks Last)
  • Mode of Payment: Cash and Credit Card (Mastercard/ Visa/ JCB/ UnionPay)

Express Sales & Pairing Booth
At the Express sales booth, the merchandise will be limited to OFFICIAL LIGHT STICK VER.3 and AAA BATTERIES. (Depending on the operational situation, other items can be added for sales)
    Location: OCBC Square
  • Operating Hours: 9AM to 6PM (While Stocks Last)
  • Mode of Payment: Cash and Credit Card (Mastercard/ Visa/ JCB/ UnionPay)

  • Location: Outside Gate 5 (On 100PLUS Promenade)
  • Operating Hours: 12:30PM to 7PM (While Stocks Last)
  • Mode of Payment: Cash and Credit Card (Mastercard/ Visa/ JCB/ UnionPay)

  • Location: Gate 3 / 15 / 21 (Inside National Stadium)
  • Operating Hours: Doors open to 30 mins before show ends (While Stocks Last)
  • Mode of Payment: Cash and Credit Card (Mastercard/ Visa/ JCB/ UnionPay)

Pairing Booth
    Location: Singapore Indoor Stadium South Foyer
  • Operating Hours: 12:30PM to 2:30PM

  • Location: Outside Gate 5 (On 100PLUS Promenade)
  • Operating Hours: 12:30PM to 7PM

  • Location: Gate 3 / 15 / 21 / behind Section 413 / behind Section 613 (Inside National Stadium)
  • Operating Hours: Doors open to 30 mins before show ends
Please refer to ONE Production's Facebook page for more details regarding merchandise sales and light stick pairing.

BTS Studio
  • Operating Hours: 10:00AM to 5PM
  • BTS STUDIO is only available to participate for the survey-winners (Subject to change depending on the circumstances)
  • It is recommended that you come early in case of long lines

Click to enlarge image to view key activities around Singapore Sports Hub:



Child Admission Policy
  • No admission for infant in arms and children aged below 3 years old
  • Children aged 3 and above* must purchase a ticket for admission
  • Children under 12* are not allowed into the standing pen areas
  • *Age is as of show date, 19 January 2019
Audio, Photography & Videography Policy
  • STRICTLY no photography and videography are allowed
  • Selfie sticks, professional cameras, telephoto lenses, video recorders, digital cameras, GoPros, tablets, iPads, Polaroid cameras, drones and all other recording devices are not allowed into the venue
  • No social media live streaming of event is allowed
Fan Boards / Cheering Supplies / Banners / Toys
  • Only fan boards/ cheering supplies sized A4 or smaller are allowed into the venue
  • Only flags/ signage/ banners sized A4 or smaller are allowed into the venue
  • Only toys sized A4 or smaller are allowed into the venue
  • No whistles are allowed into the venue
  • We reserve the rights to remove any prohibited items mentioned or items that may cause injury or public nuisance


View our full Conditions of Entry

Disclaimer
All information is correct at time of publication but may be subject to change without notice. For the latest information please visit sportshub.com.sg


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