Your Event Guide from Singapore Sports Hub.
Please add us to your safe senders list to ensure that you always receive our email and images display properly.
View this email online

Event Guide for Standing Pen Ticket Holders

Hi there,

The world’s biggest and most popular boy band will be taking Singapore by storm for their world tour LOVE YOURSELF on January 19! Check out the event guide below for a smooth experience at BTS WORLD TOUR “LOVE YOURSELF” SINGAPORE!

19 JANUARY 2019
NATIONAL STADIUM

Queue Start Time: 12:30PM
Queue Cut-off Time: 2:30PM
Doors Open Time: 4:00PM
Event Start Time: 7:00PM
Event Duration: Approx. 2.5 hours

(Click to enlarge)


(Click to enlarge)

Queueing Zones
  • Queueing zones are located at the following areas:
    Queue no. below 5000 - Queue starts from 100PLUS Promenade, National Stadium (access via Stadium Roar security check point) Queue no. above 5000 - Queue starts from Singapore Indoor Stadium

  • Queueing zones open from 12:30PM onwards on 19 January 2019
  • No queueing is allowed before 12:30PM (No overnight queueing)
  • Your queue number is automatically generated by the system during the ticket sales transaction
  • Standing Pen ticket holders are to queue up at the holding area according to the signage and the sequence of queueing number as printed on the ticket
  • You are required to self-manage the queue in the holding area, ushers will be present to ensure standing pen patrons are queued in sequence. Queue numbers below 5000 will enter the venue, followed by queue numbers above 5000. Please follow the instructions of the ushers and security on site during show entry
  • The queue number will no longer be valid after the security check point closes at 2:30PM on 19 January 2019. Standing Pen ticket holders who arrive after 2:30PM will enter the venue only when doors open at 5:30PM after all the ticket holders in holding area have been admitted
  • Order of admission into the Standing Pens is based on the designated queue number (in ascending order) as printed on each individual ticket
  • All Standing Pen ticket holders will be wrist tagged upon admission by venue ushers according to their Standing Pens
  • Entry into the standing pens is subject to full security screening, including body scans and bag checks
  • No re-entry is allowed once you have entered the Singapore Indoor Stadium and National Stadium
  • Patrons found with prohibited items such as cameras will be escorted out of the venue to deposit their items
We are expecting large crowds and have implemented enhanced entry screening measures around the National Stadium for the event. To facilitate entry into the venue, please CHECK THE GATE NUMBER on your tickets before coming to the Singapore Sports Hub and PROCEED TO THE CORRECT SECURITY CHECK POINT (see table below).



Singapore Sports Hub strongly advise patrons coming for the event on the following:
  • Arrive at the National Stadium at least ONE HOUR before event start time
    How to Get to the Gates:
  • For all other ticket holders, security check points and gates will reopen at 5:30PM
  • Bring only what is needed and avoid bringing bags for quicker clearance
  • Luggage bags and bags exceeding 35cm x 20cm x 30cm are not allowed into the National Stadium
  • Limited storage facilities are available at Singapore Indoor Stadium and Visitors Centre
    • Operating Hours: 11:30AM - 11:00PM
    • Fee: S$10 per item (CASH only)
  • The 100PLUS Promenade encircling the National Stadium will be inaccessible to public from 6:00PM on 18 January 2019 onwards
  • We reserve the right to refuse entry to any person who does not comply with security check requests
F&B arrangements at the Queuing Zones
  • Outside food and drinks will not be allowed into the Singapore Indoor Stadium and 100PLUS Promenade queue holding areas
  • Patrons can purchase F&B from the stalls within the Singapore Indoor Stadium and the snacks/drinks vending machines on the 100PLUS Promenade. Water coolers are also available at both locations
  • Food and drinks concessions stands are available inside the National Stadium after doors open at 4:00PM
Medical & Toilet Arrangements at the Queueing Zones

There will be increased medical points and toilet access at the queueing zones.

Sound Check Party

Sound Check Party winners will be announced on 15 January 2019. Please look out for the announcement on ONE Production and Live Nation's Facebook pages.

For the Sound Check Party winners, please click here for more information.

Important Things to Note

Official Merchandise Sales Booth, Express Sales & Pairing Booth
Official merchandise booths will be operated as both General sales booth (all official merchandise) and Express sales booth (OFFICIAL LIGHT STICK VER.3 and AAA BATTERIES).
    Location: OCBC Arena
  • Click here for the merchandise list
  • Operating Hours: 9AM to 6PM (While Stocks Last)
  • Mode of Payment: Cash and Credit Card (Mastercard/ Visa/ JCB/ UnionPay)

Express Sales & Pairing Booth
At the Express sales booth, the merchandise will be limited to OFFICIAL LIGHT STICK VER.3 and AAA BATTERIES. (Depending on the operational situation, other items can be added for sales)
    Location: OCBC Square
  • Operating Hours: 9AM to 6PM (While Stocks Last)
  • Mode of Payment: Cash and Credit Card (Mastercard/ Visa/ JCB/ UnionPay)

  • Location: Outside Gate 5 (On 100PLUS Promenade)
  • Operating Hours: 12:30PM to 7PM (While Stocks Last)
  • Mode of Payment: Cash and Credit Card (Mastercard/ Visa/ JCB/ UnionPay)

  • Location: Gate 3 / 15 / 21 (Inside National Stadium)
  • Operating Hours: Doors open to 30 mins before show ends (While Stocks Last)
  • Mode of Payment: Cash and Credit Card (Mastercard/ Visa/ JCB/ UnionPay)

Pairing Booth
    Location: Singapore Indoor Stadium South Foyer
  • Operating Hours: 12:30PM to 2:30PM

  • Location: Outside Gate 5 (On 100PLUS Promenade)
  • Operating Hours: 12:30PM to 7PM

  • Location: Gate 3 / 15 / 21 / behind Section 413 / behind Section 613 (Inside National Stadium)
  • Operating Hours: Doors open to 30 mins before show ends
Please refer to ONE Production's Facebook page for more details regarding merchandise sales and light stick pairing.

BTS Studio
  • Operating Hours: 10:00AM to 5PM
  • BTS STUDIO is only available to participate for the survey-winners (Subject to change depending on the circumstances)
  • It is recommended that you come early in case of long lines

Click to enlarge image to view key activities around Singapore Sports Hub:



Child Admission Policy
  • No admission for infant in arms and children aged below 3 years old
  • Children aged 3 and above* must purchase a ticket for admission
  • Children under 12* are not allowed into the standing pen areas
  • *Age is as of show date, 19 January 2019
Audio, Photography & Videography Policy
  • STRICTLY no photography and videography are allowed
  • Selfie sticks, professional cameras, telephoto lenses, video recorders, digital cameras, GoPros, tablets, iPads, Polaroid cameras, drones and all other recording devices are not allowed into the venue
  • No Social Media live streaming of event is allowed
Fan Boards / Cheering Supplies / Banners / Toys
  • Only fan boards/ cheering supplies sized A4 or smaller are allowed into the venue
  • Only flags/ signage/ banners sized A4 or smaller are allowed into the venue
  • Only toys sized sized A4 or smaller are allowed into the venue
  • No whistles are allowed into the venue
  • We reserve the rights to remove any prohibited items mentioned above or items that may cause injury or public nuisance


View our full Conditions of Entry

Disclaimer
All information is correct at time of publication but may be subject to change without notice. For the latest information please visit sportshub.com.sg


Click here if you wish to unsubscribe from current list.
Click here if you wish to unsubscribe from all Singapore Sports Hub mailing lists.
 Tel: (65) 6653 8900 | 1 Stadium Drive Singapore 397629 
Copyright © 2019 Singapore Sports Hub. All rights reserved.