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Hi there,

Are you ready to catch global megastar Ed Sheeran's new stadium headline show? Here's what you need to know for a smooth experience at Ed Sheeran Divide World Tour 2019 - Singapore!

ED SHEERAN DIVIDE WORLD TOUR 2019 - SINGAPORE
INFORMATION FOR TICKET HOLDERS


26 APRIL 2019
NATIONAL STADIUM

Gates Open: 5:30PM
Special Guest ONE OK ROCK: 7:00PM
Ed Sheeran: 8:00PM
We are expecting large crowds and have implemented enhanced entry screening measures around the National Stadium for the event. To facilitate entry into the venue, please CHECK THE GATE NUMBER on your tickets before coming to the Singapore Sports Hub and PROCEED TO THE CORRECT SECURITY CHECK POINT.



We strongly advise all patrons to arrive early, ideally at least TWO hours prior to the show.

How to Get to the Gates: For security purposes, bags will be checked upon entry into the stadium. Bags exceeding 35cm x 20cm x 30cm are not allowed into the National Stadium.

o Limited storage facilities are available at Visitors Centre
o Operating Hours: 3:30PM - 10:30PM
o Fee: S$10 per item (CASH only)

The 100PLUS Promenade encircling the National Stadium will be inaccessible to public from 2:30PM on 26 April 2019 onwards.

We reserve the right to refuse entry to any person who does not comply with security check requests.


ENTRY REQUIREMENTS & IDENTITY CHECKS *IMPORTANT

In order to put a stop to the secondary ticketing market, strict policy and rules on ticket purchases and entry have been implemented. Ticket checks will be conducted.

Only tickets purchased via Sports Hub Tix are valid for entry to the show. All tickets are personalised and your name will be printed on all of your ticket(s).

You must at any point be able to provide the below to gain admission to the show:

  1. Your ticket(s)
  2. Booking confirmation email / letter
  3. A valid photo ID (or a photocopy of it) matching the name on the ticket(s) and booking confirmation
  4. Letter of Authorisation, issued by Sports Hub Tix (if any)
As each of your tickets will be personalised with your name, your companion(s) must enter together with you as a group.

Infants in arms and children below the age of 6 years will not be admitted. Children aged 6 and above must have a ticket for admission.



TICKET COLLECTION

All physical tickets and ‘Print-At-Home’ E-tickets will only be made available and issued 7 days before the day of the show, from 19 April 2019 onwards.

If you have selected to receive Print-At-Home ticket(s), the ticket(s) will be emailed to you within 7 days before the day of the show.

If you have selected venue ticket collection to receive physical ticket(s), the ticket(s) will only be available for collection from Sports Hub Tix Box Office 7 days before the day of the show. Please note that a venue collection fee of $1.50 applies.

SPORTS HUB TIX BOX OFFICE:

► SINGAPORE INDOOR STADIUM *from 19 to 25 April 2019
 2 Stadium Walk, Singapore 397691
 Operating hours:
 Monday to Saturday, 10am – 8pm
 Sunday and Public Holiday, 12pm – 8pm

► KALLANG WAVE MALL *only on 26 April 2019
 1 Stadium Drive, Singapore 397629
 Operating hours: 3pm – 9pm

We strongly encourage you to collect your physical ticket(s) early before the day of the show, as large crowds and long queues are expected for the ticket collection on the event day.



TICKETS PURCHASED AS A GIFT

For patrons who have purchased tickets as a gift, an official Letter of Authorisation must be obtained from the Sports Hub Tix Box Office (from 19 April onwards). The intended recipient’s name must be provided and the name will be printed on the Letter of Authorisation.

The recipient will have to present the Letter of Authorisation, along with the ticket, booking confirmation email and a photocopy of the ticket purchaser’s photo ID, to gain admission to the show.



MERCHANDISE BOOTH

Official merchandise will be on sale* at the following locations:

  • Top of OCBC Arena Stairs (Opp. Gate 10): 3:30PM to 11:00PM
  • South Dome Deck (Opp. Gate 3): 3:30PM to 11:00PM
  • Inside Stadium (Next to Gates 3, 9, 15 & 21): 5:30PM to 15 mins before show end
*While stocks last. Payment Terms: Cash, credit cards and contactless
Merchandise should only be purchased from authorised sellers located within the precinct.


VENUE INFORMATION


TAKE PUBLIC TRANSPORT!

We expect a huge crowd at the show, and encourage patrons to take public transport to the Sports Hub.

Stadium  CC6  MRT Station is located at the Sports Hub and Kallang  EW10  MRT Station is a short 10 minute walk away.

More directions here: www.sportshub.com.sg/getting-here

PLEASE NOTE THE TIMINGS FOR LAST TRAINS BELOW:

  • Stadium - towards East / North line: 12:20am
  • Stadium - towards Dhoby Ghaut: 11:54pm
  • Stadium - towards Marina Bay: 11:43pm
  • Kallang - towards Pasir Ris: 12:18am
  • Kallang - towards Joo Koon: 11:45pm

PLEASE NOTE CARPARK BESIDE KALLANG LEISURE PARK WILL NOT BE AVAILABLE:



A concurrent automotive festival will be held at the open-air carpark beside Kallang Leisure Park from Friday to Sunday (26 – 28 April). Drivers looking to park at KLP, please note that parking lots will be affected. Singapore Sports Hub highly recommends that patrons do not drive to the stadium for the concert.

TAXI PICK-UP POINTS

Taxis may only pick passengers up at the following 4 designated taxi stands:
  1. Singapore Indoor Stadium
  2. Stadium MRT Exit B
  3. Kallang Wave Mall
Please refer to the map for the locations of the designated waiting points.

GRAB DROP-OFF AND PICK-UP POINTS

For patrons with private car arrangements, please note the Grab drop-off and pick-up points in the map below: (a) bay opposite Singapore Sports Hub Car Park E1 and (b) bay opposite Singapore Indoor Stadium taxi stand I28.

TRAVEL LIGHT! BRING WHAT YOU NEED AND ONLY WHAT YOU NEED

Bags exceeding 35cm x 20cm x 30cm will not be allowed in (you can’t store it under your seat).

There will be a No Bags Express Queue line at the gates which will allow patrons without bags quicker access into the stadium.


NO RE-ENTRY

Your ticket is valid for a one-time entry into the stadium only. You won’t be allowed back in after you’ve exited the venue.


NO OUTSIDE FOOD AND DRINKS ALLOWED (PERSONAL WATER BOTTLES ARE ALLOWED IF EMPTY)

No outside food and drinks are allowed into the stadium. We have a variety of dining options at Kallang Wave Mall, and food and drinks will be available for purchase at concessions stands within the stadium. Water coolers are also located all around the concourse within the stadium.

Please remember to STAY HYDRATED!



PROFESSIONAL PHOTOGRAPHY IS NOT ALLOWED

You may bring a small personal camera or lens for your mobile phone for the show. However, the following items are not allowed into the stadium:
  • iPads and tablets are not allowed
  • GoPros and action cameras are not allowed
  • Telephoto lenses are not allowed
  • Selfie sticks, monopods and tripods are not allowed
Please refer to our Conditions of Entry.



SPORTS HUB VENUES ARE SMOKE FREE

We love fresh air! Please do not smoke in the stadium or in the queues.


View our full Conditions of Entry

Disclaimer
All information is correct at time of publication but may be subject to change without notice. For the latest information please visit sportshub.com.sg


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